USER SAFETY

Vibrospaces User Safety Policy

Date of Last Update: 22 November 2025

At Vibrospaces, we are committed to ensuring a safe, balanced, and positive environment for every user. Your well-being and enjoyment are our highest priorities, and we believe it is our responsibility to help you stay in control of your experience on our platform.

We understand that online entertainment can involve certain risks if not used mindfully. For this reason, we actively promote safe and responsible play, offering tools and guidelines designed to help you monitor your activity and maintain healthy habits.

Our mission is to create an enjoyable space where your experience remains safe, sustainable, and fun at all times.

USER PROTECTION POLICY

1. Protection of Minors

Easy access to the internet through mobile and household devices means that safeguarding minors is increasingly important. To support online child safety, we encourage parents and guardians to use filtering or monitoring tools to prevent children from accessing inappropriate or harmful content.

2. Tips for Parents

  • Keep your username and password private.
  • Avoid leaving your device unattended while logged into an account.
  • Do not use the “Remember Me” feature on shared devices, especially those accessible to children.
  • Supervise minors’ use of electronic and mobile devices.
  • Do not allow individuals under 18 to access experiences designed strictly for adults.
  • Use parental-control software to block inappropriate material.
  • If your device is shared with underage family members or friends, restrict their access to online platforms that are not age-appropriate.
  • Consider using third-party parental tools such as Qustodio, Bark, Kaspersky Safe Kids, or Google Family Link.

3. Tips for Users

  • Ensure that joining Vibrospaces is entirely your personal choice.
  • Set your limits before starting any activity.
  • Familiarize yourself with the rules before participating.
  • We recommend refraining from using the platform if:

– It interferes with your daily responsibilities;

– You are under the influence of alcohol or any impairing substance.

4. Keeping Track of Your Play

Online social experiences should be fun. To help you stay in control, keep in mind the following:

Keep It Fun

Vibrospaces is designed for entertainment. Enjoy in moderation and treat it as a leisure activity.

Monitor Your Time

Use Vibrospaces the same way you would enjoy other hobbies—keep it within a healthy routine and avoid letting it consume your day.

Use Our Management Tools

You may pause your activity or request exclusions using the tools described in this policy.

Reflect Regularly

If you’re unsure whether your activity remains balanced, consider using our self-assessment questions to evaluate your habits.

5. Staying in Control

We encourage responsible participation, so we offer a range of safety tools. You can receive Vibro Coin bonuses by setting daily, weekly, or monthly limits. Our support team is available 24/7 to help you manage these settings:

  • Daily receiving limit
  • Weekly receiving limit
  • Monthly receiving limit

To set a limit, contact Customer Support at **[email protected]**.

Requests will be processed as quickly as possible, but please allow reasonable time for activation. Limits become effective only once confirmed in writing. If you see that your limits have not yet been applied, please notify us immediately.

You may modify or remove your limits anytime via email or through the 24/7 Customer Help form.

Take a Break & Account Closure Options

You may request temporary or longer-term restrictions on your access to Vibrospaces by using the options below.

Take a Break

This option temporarily locks your access for 24 hours or 7 days. Once activated, it cannot be reversed until the selected period ends.

After the break, your account will automatically reopen unless you email us requesting otherwise.

To initiate a break, contact **[email protected]** or use the 24/7 Customer Help form.

Processing time may apply; breaks take effect only once confirmed in writing. If you notice a delay in activation, you must inform us immediately.

Play Pause Options

How Play Pause Works

Play pause provides a longer and more comprehensive restriction. It cannot be canceled or altered until the selected period has fully elapsed.

  • Minimum duration: 6 months
  • Longer periods may be requested
  • A formal written request is required

We will make every reasonable effort to block access to your account for the duration of the play pause. However, we cannot guarantee that the restriction will be completely fail-proof.

Your cooperation is essential. Please do not attempt to bypass the restriction by creating new accounts or using alternative credentials.

During play pause:

  • No daily logins or star rewards will accrue
  • No points will be stored or credited

Virtual Coins During Timeout, Deactivation, or Play Pause

  • Your account remains inactive during all restriction periods.
  • Vibro Coin balances will be restored once the account reopens.
  • No refunds or transfers are allowed during these periods.
  • Pending redemptions will not be processed.

Account Information During These Periods

Vibrospaces will retain your information according to our Privacy Policy.

We will make every reasonable effort to avoid sending marketing emails during your restriction, but errors may occur. If you receive one accidentally, please notify us at **[email protected]**.

If you need access to account data or history during a restriction period, you must contact Customer Support, as online access will not be available.

Submitting a Play Pause Request

To request a play pause, contact **[email protected]** or use the contact form in our 24/7 support area.

Processing time applies; the play pause becomes active only once confirmed in writing. If not applied, it is your responsibility to inform us.

Deactivating Your Vibrospaces Account

If you prefer an open-ended restriction with no specific return date, you may request account deactivation. Your account data will be preserved, and you may reactivate your account at any time by emailing **[email protected]** or using the help form.

Tips for Play Pause on Vibrospaces

  • Consider enabling restrictions on other platforms where you maintain active accounts.
  • If you use social media, reduce exposure to Vibrospaces-related updates.
  • Marketing emails may still appear for up to 24 hours while the system updates. You may ignore them until the restriction is fully active.

Exclusion for Unregistered Users

Even without an account, you may request voluntary exclusion from Vibrospaces.

Send an email to **[email protected]** including:

  • Full name
  • Residential address
  • Email address
  • Age

This allows us to prevent you from registering or participating in the future.

Exclusion is lifted only if you later send written instructions requesting removal of your prior request.

Vibrospaces may also exclude users at its discretion if signs of problematic use arise.

Activity Statement

You may review your gaming information in the Gaming History section.

For additional data or transaction history not shown online, contact our 24/7 Customer Support team.

6. SELF-ASSESSMENT

If you are concerned about your gaming habits—or someone else’s—the following questions may help you evaluate whether play may be becoming problematic:

  • Do you often relive past experiences or think about future ones?
  • Do you hide or lie about your gaming habits?
  • Do interruptions make you unusually irritated?
  • Have you ever returned from a break and binged uncontrollably?
  • Do you use gaming to cope with stress or negative emotions?
  • Do you play early in the morning?
  • Do you find ways to play even when away from home?
  • Do you exceed your own in-app limits?
  • Do you lose sleep because of gaming?
  • Have you missed work, classes, or responsibilities to play?
  • Have you uninstalled a game only to return to it later?
  • Do you feel guilt or shame about your habits?
  • Has gaming led to conflicts with friends or family?
  • Has it replaced hobbies or other enjoyable activities?
  • Do you forget responsibilities or deadlines?
  • Do you become defensive when someone comments on your usage?
  • Do you skip social activities to play?
  • Have you lost relationships because of gaming?
  • Do you experience emotional highs, lows, anger, or stress while playing?

If you answered “yes” to several of these, you may benefit from adjusting your habits or seeking additional support.